MyCroissant’s team has deep expertise in using social listening tools, manage keywords and track users and communities’ sentiments towards your brand image in social media, in many languages and different countries.
Our work allow us to locate key influencers and engage with in order to help developing your community, improve your media campaigns and social media strategy.
So many listening tools are available online and maybe you already use specific tools. In both cases we can assist you for using or selecting tools fitting your needs and budget.
Our experts will analyze data retrieved from the social listening and translate into understandable reports with visuals and efficient recommendations regarding your social media strategy
- Brand sentiment
- Track mentions of your brand, product and services
- Positive emotion and intent such as order
- Share of conversation/competitors
- Negative conversations
- Buzz tracking
- Engagement rates
- Identify you influencers
- Market trends